Contact Us

Choose how to reach us

WhatsApp

Fastest response. Chat with the team directly listings, support, dealer queries.

Fastest · usually instant

Call us

Speak directly with our team during office hours for urgent listing or dealer support.

Mon – Fri · 8am – 6pm

Email

For detailed enquiries, partnership proposals, or written records of your request.

Response within 24 hrs

Visit us

Our Accra office is open for walk-in dealer sign-ups, listing support, and partnerships.

By appointment preferred

Send us a message

Fill in the form and we’ll get back to you within 2 hours on business days.

Office details

Extra Mile Auto Marketplace

Liberation Road, Airport City Accra, Greater Accra Region Ghana

Main line

+233 302 000 000

WhatsApp support

+233 20 000 0000

General enquiries

hello@extramileghanamotors.com

Dealer partnerships

dealers@extramileghanamotors.com

Office hours

DayTimings
Monday8:00am – 6:00pm
Tuesday8:00am – 6:00pm
Wednesday8:00am – 6:00pm
Thursday8:00am – 6:00pm
Friday8:00am – 6:00pm
Saturday9:00am – 2:00pm
SundayClosed
Public holidaysClosed

WhatsApp is always fastest

For Ghana’s market, WhatsApp is our primary support channel. You’ll reach a real person fastest this way — even on Saturdays.

Contact the right team directly

Listing support

Issues with your car listing, photos, or publishing

Dealer enquiries

New dealer accounts, subscriptions, upgrades

Report a listing

Suspected scam, fake listing, or misleading ad

Finance partners

Banks and lenders seeking a referral partnership

Media & press

Press enquiries, interviews, brand collaborations

Technical issues

App bugs, login problems, website errors

Contact the right team directly

How long does it take for my listing to go live?

All listings are reviewed by our team. Individual seller listings typically go live within 2–4 hours. Dealer listings on a verified account are often published within 1 hour during business hours.

Use the “Report listing” button on any vehicle page, or email report@extramileghanamotors.com with the listing URL and the reason for your report. We investigate all reports within 24 hours and remove confirmed fraudulent listings immediately.

Email dealers@extramileghanamotors.com or WhatsApp us with your dealership name and location. Our team will walk you through account setup, document verification, and plan selection. Most dealer accounts are approved within 24 hours.

Yes. Log into your seller account, go to “My listings”, and you can edit price, photos, description, or delete the listing entirely at any time. Changes go live within 30 minutes.

No. Extra Mile is a marketplace. We connect buyers and sellers, but all payments, negotiations, and ownership transfers happen directly between the two parties. We strongly recommend meeting in a public place and completing the DVLA ownership transfer before any final payment.

Featured placements are available as add-ons for both individual sellers and dealers. Contact us via WhatsApp or email to request a featured slot. Pricing starts from GH₵ 50 per week for individuals and is included in dealer Growth and Enterprise plans.